Questions, answered

Reap SmartERP is an AI-native ERP that unifies your sales, purchase, inventory, finance, GST/TDS compliance, manufacturing and CRM in one platform, with AI built in to read bills, reconcile banks, score risk and generate reports.

Growing Indian businesses, manufacturers, distributors, retailers, ecommerce brands and service businesses, that have outgrown spreadsheets or basic accounting tools and want automation without enterprise complexity.

No. Reap is designed to be used by business owners, accountants and operations teams. If you can use a modern web app, you can run Reap.

Upload a PDF or photo of a vendor bill. Our AI/ML engine extracts the vendor, line items, taxes (GST/HSN) and totals, matches it to the relevant purchase order and prepares the entry for your one-click approval.

Bill auto-read runs at around 98.7% extraction accuracy on typical Indian invoices, and you always review before anything is posted. Accuracy improves as the model sees more of your document formats.

Reap continuously watches your data and proactively notifies you about low stock, cashflow risk, vendor payment priorities, customer credit risk and upcoming compliance deadlines, delivered in-app and by email.

Yes, a 14-day free trial with no credit card required. You can bring your own data and connect your channels during the trial.

You can pay monthly or annually. Annual billing saves you roughly two months compared to monthly.

Yes. Plans are month-to-month (or annual). You can cancel before your next renewal and you won't be billed again. See our Refund Policy for details.

Yes. On the Growth plan you can switch on add-ons like Manufacturing and multi-entity support, and pay only for what you use. Enterprise includes them.

Most businesses are live within a few days. Our onboarding team helps you import data, connect channels and configure your workflows.

Yes. Reap supports guided import from Tally and Excel, including masters (customers, vendors, items) and opening balances.

Yes, Growth and Enterprise plans include guided onboarding and training sessions, plus a library of help articles and videos.

Your data is encrypted in transit (TLS) and at rest, hosted on secure AWS infrastructure with strict role-based access controls and continuous backups.

Yes. GST and TDS are built in, auto-computed on transactions, with GSTR-1/3B summaries, ITC reconciliation, e-invoicing and e-way bill generation.

We take automated, continuous backups so your data is protected against accidental loss. Enterprise plans can request additional backup and retention options.